Prevention
A crypto security checklist for individuals in Europe
Practical habits that reduce the chance of crypto theft: custody choices, backups, verification, devices and calm decision making.
Updated 4 October 2026 · 3 min read
Evidence-first. Made for Europe.
Lost crypto? Start with what is true.
CryptoReclaim.eu reads your evidence, follows the public record and tells you honestly what can and cannot be done. No pressure. No promises we cannot keep. Never your keys.
Not a bank. Not a police service. Independent of Europol, regulators and exchanges. Outcomes are never guaranteed.
Three honest truths
Before anything else, the limits.
01
Tracing is not recovery.
Following funds on a public ledger shows where they went. Getting them back needs someone with the power to freeze or return them: an exchange acting on a lawful request, a court, or an authority.
02
A confirmed transaction does not simply reverse.
No help desk sits above a public blockchain. The realistic routes are narrow, and we will tell you plainly whether any of them apply to your case.
03
Evidence and speed shape the options.
Hashes, addresses, dates and messages, saved early and in order, are what police, platforms and advisers can actually work with.
What we do
Four steps of clarity, not four promises.
Our work is analysis and preparation. We help you understand, document and report. Where a result depends on a third party, we say so before you decide anything.
01
Understand
A written reading of what happened, from the facts you give us and the public record.
02
Trace
Where the public ledger shows funds moving, and where the trail honestly ends.
03
Report
A clear, ordered pack for police, banks and exchanges, so your report is taken seriously.
04
Decide
What is realistic, what is not, and when a lawyer in your country should take over.
Your safety rail
What is safe to share. What never is.
Safe to share
- Public transaction hashes and wallet addresses
- Dates, the platform or app involved, and the asset
- A short, plain account of what happened
- Your country, so we point you to the right bodies
Never share, with anyone
- Seed phrases or recovery words
- Private keys, wallet passwords, one-time codes
- Card numbers or exact account balances
- Remote access to your phone or computer
News and guides
Source-led, and honest about limits.
Browse by topic
Eight rooms. Start in the one you need.
First response
Evidence and tracing
Scams
Exchanges and banks
EU rules
Legal and support
Prevention
Wallet security
Illustrations are conceptual, generated for this site. They are not photographs of real events or people.
Warning
Contacted about your lost funds? Be careful.
People who have lost crypto are often targeted again by fake recovery services. We will never contact you first to say your funds were found, and we never ask for a fee on a promise of return.
When you are ready
One calm conversation, in writing, at your pace.
The assessment takes about five minutes. You receive a reference. Nothing is promised, and nothing is pressed.
Start an assessmentHow we stand out
We stand out by promising less, and saying it in writing.
People who lose crypto hear a lot of certainty. Four commitments shape everything here, and each one is something you can check against what we publish.
See exactly what happens next- 01
Built for Europe
Your country decides your options, so we start there.
What we doWe point you to the police, supervisors, consumer bodies and courts that apply where you live, and to EU rules such as MiCA where they are relevant.
What we will notWe do not claim offices, licences or authority links we cannot show.
- 02
Evidence first
A reading of the facts before any talk of outcomes.
What we doYour account is read against the public record. You see what is established, what is assumed and what is missing.
What we will notWe do not open with a promise, a percentage or a deadline.
- 03
Nothing secret, ever
The form has no field for the one thing thieves want.
What we doHashes and addresses are public and welcome. The form takes no uploads and asks for no seed phrase, key, password or card number.
What we will notAnyone claiming to be us who asks for those is not us.
- 04
Straight about limits
Tracing is a map. Recovery needs someone with the power to act.
What we doYou receive a written answer that says where a trail ends and which third parties could act, and which routes look realistic.
What we will notWe never call a trace a recovery, and we never guarantee a return.
Information only, not legal, tax or financial advice. No outcome is guaranteed. CryptoReclaim.eu is independent of Europol, regulators, police and exchanges.